Technology

Business Intelligence Analyst, or Business Intelligence Specialist, gathers data from a variety of sources including company data, industry and field reports, public information, or purchased sources. Uses business intelligence tools to identify and monitor current and potential customers and monitor the business performance. Compiles business intelligence trends to support actionable recommendations. BI use several tools to develop reporting and dashboards. BI also do data visualization, modelling, wrangling, data quality, KPIs calculation, ETL processes, among other. 

Business analysts BA helps to define business problems via in-depth investigation and gathering of technical and non-technical information. BA draft several documents such as Business Requirement Document - BRD and Solution Requirement Document - SRD which are important for the development of the new solution. The BA use several tools to document the analysis process. BA helps also in the testing, in formulating PoCs, in draft specifications. BA works together with developers to draft the functional and non-functional requirements.